A client in the wellness industry approached Oasource to enhance the customer experience by installing commercial massage chairs in high-traffic public areas such as airports and shopping malls. The goal was to provide a convenient, self-service relaxation option that allowed users to pay easily for short massage sessions using either coins or credit cards. The challenge was to integrate a payment system that could handle frequent use in busy environments while remaining user-friendly for customers who might not be familiar with the technology.

To address this, Oasource designed custom massage chairs equipped with dual payment options. The chairs featured a coin mechanism that accepted various denominations, as well as a credit card reader capable of processing chip, swipe, and contactless payments. The chairs were designed with an intuitive interface, allowing users to easily select their desired session length and payment method. Once payment was made, the system would automatically start the massage and stop when the session ended, ensuring a smooth and efficient experience for all users.

After installing the massage chairs in a high-traffic mall, the results were immediately evident. Revenue saw a significant boost, driven by the flexibility and convenience of the payment options, which encouraged more users to engage with the chairs. Customer feedback was overwhelmingly positive, particularly regarding the ease of use and the variety of payment methods available. The chairs were also equipped with smart sensors for real-time monitoring, allowing Oasource to ensure minimal downtime and streamline maintenance, making the solution highly successful and efficient in meeting the needs of customers in public spaces.